Product Quality Senior Specialist (QU40D5)

About the Position:

We are looking for a Product Quality Senior Specialist to join the Quality team/ Function] team, reporting directly to the Quality Coordinator.
 

This position is based at our office in Tepotzotlan, México.
 

As the Product Quality Senior Specialist at Marelli, you will be is responsible for ensuring the highest quality standards for our automotive lighting products. The role involves implementing and managing quality assurance processes, working closely with cross-functional teams, and driving continuous improvement initiatives to enhance product reliability and customer satisfaction. 

Your Responsibilities will be:

• Quality Assurance and Compliance: Implement and oversee quality management systems to comply with industry standards and regulatory requirements. Ensure all products meet internal and external quality benchmarks.

• Continuous Improvement: Identify improvement opportunities within product development and manufacturing processes. Lead initiatives to enhance product quality and efficiency.

• Root Cause Analysis: Conduct thorough investigations into quality issues, utilizing root cause analysis techniques to develop and implement corrective and preventive actions.

• Supplier Quality Management: Evaluate and monitor supplier performance to ensure the consistency of quality in raw materials and components. Conduct regular audits and foster strong supplier relationships.

• Customer Interface: Act as a liaison between the company and customers for quality-related inquiries and issues. Work to enhance customer satisfaction through timely problem resolution.

• Training and Mentorship: Guide and train junior quality team members. Promote a culture of quality awareness throughout the division.

• Data Analysis and Reporting: Gather and analyze quality data, preparing detailed reports and presentations for management. Use metrics to highlight trends and propose solutions

What Qualifications you will bring:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of [X] years’ experience in a quality assurance role, preferably within the automotive industry.
• Strong knowledge of quality management systems and standards, such as ISO/TS 16949.
• Proficient in problem-solving techniques and quality tools like Six Sigma, FMEA, etc.
• Excellent analytical, communication, and leadership skills.
• Ability to work collaboratively and influence across multiple departments.

Other skills that we would welcome:

1. Attention to Detail: Ability to notice minor discrepancies and address them before they escalate into larger issues.

2. Project Management: Experience in managing projects, including coordinating with teams, setting timelines, and meeting deadlines.

3. Communication Skills: Excellent verbal and written communication skills to convey complex quality issues and solutions clearly to different stakeholders.

4. Statistical Analysis: Proficiency in using statistical tools and software to analyze data and derive actionable insights. Familiarity with tools like Minitab or similar is beneficial.

5. Technical Aptitude: A strong understanding of automotive lighting technologies and manufacturing processes to identify potential quality issues effectively.

6. Teamwork and Collaboration: Ability to work effectively with cross-functional teams, fostering a collaborative environment to drive quality improvements.

7. Adaptability: Capable of adjusting to the dynamic environment of the automotive industry, managing multiple tasks, and priorities simultaneously.

8. Conflict Resolution: Skilled in addressing and resolving conflicts that may arise internally or with suppliers and customers, maintaining professional relationships.

9. Customer Focus: Strong dedication to understanding and meeting customer needs and expectations in terms of product quality.

10. Leadership: Ability to inspire and influence a quality-focused culture within the organization, leading by example

Expectations from you in this position:

1. Uphold Quality Standards: Consistently maintain and enhance product quality standards, ensuring compliance with industry regulations and internal benchmarks.

2. Drive Innovation in Quality Processes: Continuously seek and implement innovative methodologies to improve quality processes. Embrace new technologies and tools that enhance product reliability and efficiency.

3. Proactive Problem Solving: Anticipate potential quality issues and address them proactively. Exhibit a strong sense of urgency in resolving quality-related problems.

4. Customer Satisfaction: Ensure that all customer interactions and products meet or exceed customer expectations. Foster strong relationships with customers through responsiveness to quality concerns.

5. Sustain Effective Communication: Maintain clear, open, and effective communication within the team and across departments. Facilitate regular updates and meetings to align on quality objectives.

6. Leadership in Quality Culture: Act as a role model in advocating and instilling a culture of quality within the organization. Mentor and motivate team members to prioritize and embody quality excellence.

7. Goals and Targets Achievement: Meet or exceed predefined quality goals and objectives, contributing to overall business targets and success.

8. Regulatory Compliance and Risk Management: Ensure all practices align with regulatory standards and best practices in risk management. Address any compliance issues promptly and effectively.

9. Efficient Resource Management: Optimize the use of resources, including time, budget, and personnel, to ensure maximum efficiency in quality operations.

10. Professional Development: Stay updated with the latest trends and advancements in quality management and automotive lighting. Engage in continuous learning to enhance personal and professional growth.

What does this position offer you:

• Fast-paced yet supportive and high-performing international team with an inspiring ambition to transform the future of mobility.
• Support in onboarding and further training that will set you up with Marelli's speed.

Take the next step:

Together, we will drive the world towards a safer, greener, and better-connected future. 
 

Are you ready to make your mark, shape the future of the automotive industry, and drive the growth of the Lighting business?
 

Talk to us! To apply, submit your application via LinkedIn.